Insights

From Cold Calls to KOCs: Navigating New PR in the World’s Most Social Nation

The Philippines continues to be one of the world's most connected digital societies, where stories spread (or crumble) instantly across platforms, influencers, and audiences who can smell inauthenticity from a mile away.

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Gab Abeleda
April 3, 2026
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Back in the early days of my career, public relations felt almost comforting in how straightforward it was. Every morning was spent clipping relevant reports, with the day transitioning to obsessing over the right language for a press release, or scouting for the next news item to trendjack. 

On hectic weeks, cold calls were my bread and butter. These were polite, but persistent conversations, where grit was tested and media relationships slowly formed. The outcomes were never guaranteed, but when a top-tier placement finally landed, the rush was electric.

While those habits haven’t completely disappeared, the whole game has changed in ways I could never have imagined when I started out. Public relations in the Philippines isn’t just about chasing earned media clippings anymore. Frankly, it never was. 

But recent times have pushed it to become this richer, more strategic craft focused on shaping genuine reputation, earning trust, and nurturing relationships that actually last. 

The big reason? The Philippines continues to be one of the world's most connected digital societies, where stories spread (or crumble) instantly across platforms, influencers, and audiences who can smell inauthenticity from a mile away.

Credibility remains the ultimate currency for Filipino audiences

Local public relations is grappling with an interesting tension right now: steady (if modest) trust in traditional media alongside growing alarm over misinformation. The 2025 Reuters Institute Digital News Report puts overall trust in Philippine news at a steady 38 percent. At the same time, 67 percent of Filipinos are seriously worried about online disinformation, and nine out of ten see fake news as a major problem. 

Social media has become the main way most people get their news, even as the platforms themselves fuel the chaos. Recent election seasons tell us an important lesson: campaigns can rack up piles of clippings, but without credible partnerships, proactive reputation work, and messaging that feels real, they barely create a ripple. 

A true PR win is when your story doesn't just break through the algorithm, but also survives the skeptics too.

The PESO model as a new currency powering local PR 

The old walls between paid, earned, owned, and shared media are virtually non-existent. A fully integrated approach, the PESO model, is now essential in driving influence. 

Think of it like making every “peso” count in a country that prioritizes stretching value: one story now flows naturally across channels to make it stick, mirroring how Filipinos actually consume content.

In practice, this can look like a single press release sparking an influencer thread, feeding into owned content that gets boosted with paid ads, and getting refined in real time through social listening.

This matters because more than 80% of Filipinos are on social media, spending nearly five hours daily on these platforms, one of the highest rates globally. Facebook still dominates, but TikTok and YouTube are exploding for discovery and real conversation. Treating channels in silos just doesn't work anymore; you have to meet audiences where they scroll, watch, and share.

The new influencer playbook: The rise of KOCs

From big-name celebrities for sheer star power, to the rise of passionate and relatable micro/nano influencers, the influencer space has continuously rewritten its rules over the years.  

Now, we're seeing a meaningful shift toward key opinion consumers (KOCs) or everyday Filipinos sharing genuine experiences within their own circles. 

This evolution fits our culture perfectly. In our deeply family-oriented, community-driven culture, word-of-mouth has always moved faster through barkada chats, family Viber groups, and neighborhood recommendations than any paid campaign ever could.

In that environment, an authentic voice from someone who feels like “one of us” often carries far more weight than even the most polished celebrity endorsement. For brands to succeed and win in this space, they must prioritize building lasting trust within the communities they want to reach.  

Navigating shrinking newsrooms with deeper relationships 

At the same time, newsrooms have been experiencing a decline, with print titles merging or disappearing, and priorities shifting online. While this may create fewer opportunities on the surface, it means relationship building is more valuable than ever.  

In Philippine culture, where personal rapport and pakikisama (i.e. getting along with others) have always been key, these tighter connections are pure gold. As journalists juggle more with fewer resources and tighter deadlines, the old blanket press-release approach falls flat. 

The smart move is showing up as a real partner, by offering exclusive insights, expert commentary, ready-to-use visuals, or story angles that actually help them do their jobs better.

In this new reality, quality and genuine relationship-building don’t just beat volume; they’re the only things that still matter.

"As journalists juggle more with fewer resources and tighter deadlines, the old blanket press-release approach falls flat. In Philippine culture, where personal rapport and pakikisama have always been key, these tighter connections are pure gold." — Gab Abeleda, Regional Associate Director, Ellerton & Co.

AI is a tool that still needs human insight in PR

Layered over everything is artificial intelligence, which has moved from experimental to essential faster than most of us expected. The numbers tell the story: over 92% of Philippine organizations used AI in some capacity in 2025, according to the Philippine AI Report. This isn’t a passing trend. AI is here to stay and it’s only accelerating.

In public relations, that means we can now track sentiment in real time, monitor coverage across platforms instantly, draft faster, and even flag potential crises before they explode. It’s an extraordinary force multiplier, but it should never be the main storyteller. 

Cultural nuance, emotional intelligence, and ethical judgment remain deeply human skills, especially in a country where authenticity reigns supreme.  

Mastering PR in the World’s Most Social Nation

The current state of PR in the Philippines feels both overwhelming and incredibly exciting. However, the core principles of real relationships, solid reputation, and messages that actually connect, haven’t changed. 

What has shifted are the tools, the speed, and the expectations that continue to be rewritten by algorithms, creators, leaner newsrooms, and smart machines.

Brands that succeed in maximizing PR will utilize this discipline as strategic reputation-building, rather than just media chasing. Our digital-native audience has consistently rewarded brands that show up with purpose, honesty, and creativity. 

The industry’s future isn't about longing for simpler times. It's about getting comfortable with the new complexity while never forgetting that human connections are still what matter most. For any local or international brand ready to move past the old routines, the opportunities to maximize public relations in the Philippines have never looked bigger. 

About Ellerton & Co: Your Bridge Across Southeast Asia

Ellerton & Co. is one of Southeast Asia's leading independent public relations and integrated communications agencies. Headquartered in Singapore with teams across Vietnam, the Philippines, Indonesia, Malaysia, Thailand, India, Japan, and Hong Kong, the agency helps brands build visibility and authority across Greater Southeast Asia's most dynamic markets.

Get in touch: growth@ellerton.sg

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